Privacy Policy

Airwave is free, open, self-hostable software, operated as a project from Virginia, USA. This policy explains what data the getairwave.tv website and the Airwave software do — and do not — collect. The short version: the website does not track you, and the software runs entirely on your own server and phones nothing home to us.

The website (getairwave.tv)

This site is a static documentation and marketing site. It has no user accounts, sets no advertising or tracking cookies, and includes no analytics or advertising SDKs. A theme preference (light/dark) may be stored locally in your browser; it never leaves your device.

The site is hosted on Vercel, which — like any web host — processes standard server request logs (such as IP address, user-agent, and timestamps) to serve and secure the site. That processing is governed by Vercel's privacy policy. If we ever add privacy-respecting, cookie-free analytics, we will update this page first.

The Airwave software (self-hosted)

When you self-host Airwave, it runs entirely on your server. Your data — the Plex library metadata cache, viewer accounts, watch history, channel definitions, and settings — is stored in your database on your infrastructure. Airwave sends no telemetry, analytics, crash reports, or usage data to the project maintainers or any third party. We never receive it, because it never leaves your deployment.

Because of this, you are the data controller for your own Airwave instance. If you share access with other people (family, friends), you are responsible for the data of the accounts you create and the content you make available to them.

What the software connects to

Airwave only connects to services you control or explicitly configure:

• Your Plex Media Server and plex.tv — to sign in with Plex, discover your servers, and stream your media. Sign-in uses Plex's official flow; Plex handles your credentials, and Airwave stores only the resulting token — encrypted at rest in your database.
• An optional AI provider — only if you add one, using your own API key, to help draft channel lineups. Nothing is sent to it until you configure it, and it is governed by that provider's terms.

Airwave does not use any third-party metadata, caching, or analytics services of its own — it reads metadata directly from your Plex library.

On your devices (the apps)

The TV and browser apps store a little configuration locally on each device — your Airwave server address and a session token — so you stay signed in. That stays on the device until you sign out or remove the app. The prebuilt App Store / Google Play apps are a paid convenience; those purchases are processed by Apple and Google under their own terms, and Airwave never sees your payment details.

Analytics & tracking

None. No analytics, no cross-app tracking, no advertising, and nothing is sold or rented. Not on the website, not in the software.

Children's privacy

The website and app-store purchases are not directed to children under 13, and we do not knowingly collect personal information from children. Airwave supports family use (per-user access and kids' channels), but what a self-hosted instance makes available, and to whom, is entirely under the control of the person operating that instance.

Data retention

We (the project) retain nothing about you, because we collect nothing. Data in your self-hosted instance stays on your server until you delete it. If you email us, we keep that correspondence only as long as needed to respond.

Your rights

Depending on where you live — including under the Virginia Consumer Data Protection Act (VCDPA) and similar laws — you may have rights to access, correct, or delete personal data a business holds about you. Since Airwave collects no personal data centrally and never sells or shares it, there is little for us to act on; and for your own self-hosted instance, you already have direct control over all of it. If you have a request or question, contact us below.

Security

Your Plex owner token is stored encrypted at rest in your database and is used server-side to broker playback. That said, no transmission or storage system is completely secure — please secure your own server, network, and accounts. A server or relay you configure may use plain HTTP rather than HTTPS on your own network; that choice is yours.

Changes

We may update this policy as the project evolves. Material changes will be reflected by the “Last updated” date above.

Contact

Questions? Email contact@getairwave.tv or open a discussion on GitHub — note that GitHub activity is public, so please don't include passwords, tokens, or other sensitive information there. Airwave is operated from Virginia, USA.